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SuperTeks Computer Repair and Setup Services

Choose SuperTeks if you are looking for affordable computer repair and home networking services. We offer great prices and fast turn-around time for all of our residential customers. We have technicians that are both A+ Certified and Microsoft Certified to ensure you receive the most qualified assistance. We also offer you the option of coming to our store in Long Beach or coming to your home to perform the work. Check below to see our services and rates.

Computer Diagnostic and Repair

Complete system diagnostic of hardware and software.

Features:
  • Troubleshoot computer boot-up issues and/or error messages.
  • Identify the source of the problem.
  • Notify the customer if hardware needs to be replaced and provide quote.
  • Repair issue and verify problem is solved to customer's satisfaction.

Pricing:
Flat Rates: On-site Labor: $75. In-store Labor: $50.
30 day Labor Guarantee that problem is resolved.

Computer Optimization

For our customers who can only "remember" their computer running fast.

Features:
  • Examine programs that start automatically with your computer and remove unneccessary items.
  • Remove temporary files.
  • Scan for viruses.
  • Check software for any conflicts or application hangs.
  • Optimize windows settings.
  • Install critical system updates.
  • Verify hardware is functioning properly.
  • Provide upgrade recommendations.
  • Verify computer is functioning to optimal specifications.

Pricing:
Flat Rates: On-site Labor: $75. In-store Labor: $50.
30 day Labor Guarantee that problem is resolved.

Computer Setup

For our customers who just purchased a new computer and don't know where to begin.

Features:
  • Setup of computer monitor, keyboard, mouse, speakers, and printer.
  • Verify new computer can get on the internet and print.
  • Brief customer overview of new features and capabilities of new computer.

Pricing:
Flat Rates: On-site Labor: $50.

Virus Removal Service

Don't fall for bad advice from someone who says your computer is too infected and you have to lose all of your data in order to have it removed. Viruses, spyware, trojans, malware, and rootkits can all be removed fairly painlessly by SuperTeks.

Features:
  • Verify that problem is virus related.
  • Check start-up locations, registry, and system folders for evidence of virus.
  • Remove common threats.
  • Scan for more aggressive threats and remove any that are found.
  • Check security software and firewalls for proper functunality, configure or replace as needed.
  • Complete a virus scan that shows no threats are detected.
  • Verify computer can connect to the internet and receive updates.
  • Apply all critical system updates and software patches.

Pricing:
Flat Rates: On-site Labor: $75. In-store Labor: $50.
30 day Labor Guarantee that problem is resolved.

Hardware Installation and/or Troubleshooting

For our customers who either want to install one hardware device or to troubleshoot a previously installed malfunctioning device.

Features:
  • Install or troubleshoot one hardware device.
  • Install any software or drivers that are needed for proper functionality.
  • Test device for proper functionality.
  • Includes peripheral devices such as a printer.

Pricing:
Flat Rates: On-site Labor: $75. In-store Labor: $50.
30 day Labor Guarantee.

Software Installation and/or Troubleshooting

For our customers who want to add a software program or are having trouble with an installed software program.

Features:
  • Repair, install, or troubleshoot one software program or suite such as Microsoft Word, Microsoft Office, etc.
  • Install all critical software updates for the software title.
  • Test software to ensure proper functionality.

Pricing:
Flat Rates: On-site Labor: $50. In-store Labor: $25. Operating Systems are an additional $25.
30 day Labor Guarantee.

Data Backup or Transfer

For our customers who want to setup a backup system or need to transfer data from one computer or hard drive to another.

Features:
  • For data transfer: Transfer and unlimited amount of data from one computer or hard drive to another.
  • Note:Installed programs cannot be transferred to another computer.
  • For data backup: Install external hard drive.
  • Determine which files need to be backed up.
  • Set backup schedule.

Pricing:
Flat Rates: On-site Labor: $100. In-store Labor: $75.
30 day Labor Guarantee.

Home Network Setup and/or Troubleshooting

For our customers who want to share their files, printers, or internet connection.

Features:
  • Repair, install, or troubleshoot a wired or wireless network router.
  • Configure router for internet sharing.
  • Configure network security.
  • Configure network adapters on home computers.
  • Enable file and printer sharing if needed.
  • Test network to verify functionality.

Pricing:
Flat Rates: On-site Labor: $75.
30 day Labor Guarantee.

Computer Diagnostic

For our customers who just want to find out how much the total repair cost will be or if their computer is worth fixing.

Features:
  • Verify issue.
  • Diagnose and troubleshoot computer or device.
  • Test all software and/or hardware to determine root cause of the issue.
  • Provide estimate with repair costs.
  • Dianostic fee is applied to any repair costs.

Pricing:
Flat Rates: On-site Labor: $25. In-store Labor: Free.

Internet Setup or Repair

For our customers who have a new internet connection that needs to be setup or is having trouble connecting to the internet.

Features:
  • Setup and configure new or existing internet connection.
  • Troubleshoot internet connection issues.
  • Contact ISP if neccessary.
  • Ensure computer can connect to multiple websites without errors.

Pricing:
Flat Rates: On-site Labor: $75.